Montana Program Information
The Department of Public Health and Human Services, Medical Marijuana Bureau welcomes you to Metrc LLC - Marijuana Enforcement Tracking Reporting & Compliance (Metrc) webpage. This site will serve as a resource for information on the Metrc system chosen as Montana’s statewide monitoring system for integrated marijuana tracking, inventory, and verification under the Medical Marijuana Act, SB0333.The Department and Metrc LLC- Metrc are working meticulously together to ensure that the inventory tracking system furthers the goals and mandates of the statute. The program is just getting underway and more information will be forthcoming.
Along parallel lines, the Department is diligently working to implement the state regulatory structure for providers, dispensaries, laboratories. The Department website can be found at: www.dphhs.mt.gov/marijuana
The Department looks forward to working with Metrc and prospective licensees.
Erin Ducharme, Bureau Chief
Medical Marijuana Bureau
Q: How much will it cost for the tracking system?
A: There will be no charge for the tracking system. The state has elected to pay all associated support fees and tag costs.
Q: How do I get started in Metrc?
A: Metrc LLC and DPHHS will be publishing information and a schedule of events in the coming weeks. Please check back on the Metrc page periodically for updates. In the meantime, you can look at the Metrc videos on our YouTube channel for more information.
Q: How do I get training or a demo of Metrc?
A: Metrc LLC and DPHHS will be publishing information and a schedule of events in the coming weeks. Please check back on the Metrc page periodically for updates. In the mean time you can look at the Metrc videos on our YouTube channel for more information.
Q: What POS systems will be available with Metrc?
A: Metrc will provide a list of validated 3rd party integrators, similar to what we have done for other states. You can look at other Metrc state customers for samples of what this list will look like. These lists are available on metrc.com under the customer tab.
Q: Will I have to use Metrc and a POS system?
A: A licensee can input sales data directly into Metrc through the user interface, but most licensees prefer to use 3rd party POS providers using the Metrc API (Application Programming Interface) or CSV (Comma-Separated Values) upload functions. Once we have worked out the details with DPHHS, more information will be available.
Q: Will there be an API integration with Metrc?
A: Yes, Metrc will be releasing our API once we have worked out the details with DPHHS. More information will be available in the coming weeks.
Q: How does the system work?
A: Metrc is a hosted, real-time system that uses serialized tags with bar-code, human-readable and Radio Frequency Identification (RFID) tags attached to every plant, and labels attached to wholesale packages to track marijuana inventory. Each tag is attached to a plant to facilitate tracking through different stages of growth, as well the drying and curing processes, to the sale of the product.
Q: Do I need to purchase any additional hardware such as computers, bar-code readers or RFID readers.
A: Metrc is a completely web-hosted system. That means that all access to Metrc is done via the internet and only requires an internet connection and a web browser. No additional hardware is required. Also, there is no software to download, install, or maintain.
Q: Will other licensees be able to see my inventory information?
A: No. Licensees will only be able to access their own information through Metrc. They will not be able see any information about any other licensee.
Q: What if I have technical issues after the system has deployed?
A: Metrc has a dedicated team of support staff who will be available to resolve any technical support issues. The support desk can be contacted via phone or email.
Q: Are RFID readers required?
A: Activities in Metrc can be accomplished without Bar-code scanners or RFID readers. Although the use of these tools can increase productivity and efficiencies, it will be up to each licensee to decide to use Bar-code or RFID readers, but their use is not required.
Integration & API
For licensees, please select the link above for a list of validated software solution companies. Please check this link periodically as the list will be updated as new companies are added.
For third party vendors, the steps to obtain access to the Metrc API in Montana are:
1. Request API developers documents and complete the information requested and email to email@example.com.
Company Phone Number
Primary Contact Name
Primary Contact Email
Primary Contact Phone Number
Secondary Contact Name
Secondary Contact Email
Secondary Contact Phone Number
Name of Software
2. Attend a Metrc training class and complete the test.
4. Once Metrc receives approval for the API User Agreement, a test vendor API key for the sandbox will be generated.
5. Complete Capability Assessment in the sandbox. A document of the functionality assessment criteria will be provided to you when you submit your request. Requests should be submitted after completion of the Metrc training, not prior.
After these steps are complete and the evaluation is validated, Metrc LLC will issue a production vendor API key. When Metrc sends your production vendor API key, we will also ask for your company and contact information to add it to the Validated Integrator List.
Montana News & Events
On-going training sessions can be found in the educational sessions link at the top of the page.
All industry users (Owners, Managers, Staff) will now be able to register for training, New Business (LvL 1) & Advanced (LvL 2) Metrc training classes without an agent badge
All industry users (Owners, Managers, Staff) will still require a badge to be credentialed into Metrc and obtain access to Metrc
Industry users (Owners, Managers, Staff) will NOT be able/permitted to request credentials or gain access Metrc until they have a badge, regardless of whether or not they have attended training
Complia & Metrc Application Quick Guide for Providers
Download picture here