California has selected Metrc as the state’s track-and-trace system used to track commercial cannabis activity and movement across the distribution chain ("seed-to-sale"). This site is intended to give annual and provisional licensees information that will help them use Metrc to remain in compliance with California’s tracking and reporting requirements.

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For information on California’s programs – including regulatory requirements – visit the following websites:

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  • Bureau of Cannabis Control - a bureau within the California Department of Consumer Affairs, BCC is responsible for licensing retailers, distributors, testing laboratories and microbusinesses.

  • CalCannabis Cultivation Licensing - a division within the California Department of Food & Agriculture, CalCannabis is responsible for licensing cultivators (including nurseries and processors) and implementing the state's Track-and-Trace system to record movement of cannabis from seed to sale.

  • Manufactured Cannabis Safety Branch - a branch within the California Department of Public Health, MCSB is responsible for licensing manufacturers of cannabis products. This includes nearly all non-flower products (edibles, concentrate, tinctures, etc.)

Metrc will be providing web based training classes for prospective annual and provisional licensees. To sign-up for training, please click "Schedule Training Now" on the below.

Metrc complies with W3C web standards, which are best supported by the following browsers: Firefox, Google Chrome, Apple Safari, and Opera

 

Latest California News

 

Integration & API

Third-party vendors who want to interface with the METRC system must follow the four steps outlined below to be validated and obtain access to the California Cannabis Track-and-Trace system’s (CCTT–METRC) Application Programming Interface (API):

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1. Request the API developer's documents, provide the information outlined below, and email it to: api-info@metrc.com

  • Company name

  • Company mailing address

  • Company website URL

  • Company phone number

  • Primary contact's name

  • Primary contact's email address

  • Primary contact's phone number

  • Secondary contact's name

  • Secondary contact's email address

  • Secondary contact's phone number

  • Name of software

2. Attend a California TPV – API Metrc Training class and complete the test. To register for a webinar, please send your request and contact information to api-info@metrc.com.

3. Request API sandbox access. When requesting sandbox access, you must specify which CCTT-METRC areas you need access to and are requesting to be validated:

  • Harvests

  • Items

  • Lab tests

  • Packages

  • Plant batches

  • Plants

  • Rooms

  • Sales receipts

  • Strains

4. Complete a Capability Assessment in the sandbox. A functionality assessment criteria document will be provided to you after you submit your request. Requests should be submitted only after completion of the TPV – API Metrc Training—not before completion.

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After these steps have been completed, Metrc  will issue a vendor API key.

User guides

 
 

Support

7 am to 7 pm Pacific Time, Monday through Friday (for Metrc software support)

24 hours/day (to report system downtime or performance issues)

​1-877-566-6506

support@metrc.com

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