Massachusetts FAQ

Does Metrc LLC have any experience in this industry?

Metrc LLC provides marijuana inventory tracking solutions for ten different states and the District of Columbia and has been providing supply chain solutions since 1993.

Do I need to purchase any additional hardware such as computers, barcode readers, or RFID readers?

Metrc is a completely web-hosted system. That means that all access to Metrc is done via the internet and only requires an internet connection; a HTML 5-compatible web browser; and a desktop computer, laptop, or tablet. No additional hardware is required, and there is no software to download, install, or maintain. Barcode and/or RFID readers are optional accessories that a licensee may choose to use. A decision to buy such additional equipment is made at the sole discretion of the individual licensee.

Will other licensees be able to see my inventory information?

No. Licensees will only be able to access their own information through METRC. They will not be able see any information about any other licensee.

What if I have technical issues after the system has deployed?

Metrc LLC has a dedicated team of support staff who will be available to resolve any technical support issues. The support desk can be contacted via phone or email.