On behalf of Missouri’s Medical Marijuana Regulatory Program (MMRP), we welcome you to the to the Missouri Marijuana Enforcement Tracking Reporting & Compliance (METRC) webpage. Missouri’s Medical Marijuana Regulatory Program (MMRP) is working with METRC to implement the seed-to-sale track and trace requirements of Article XIV of the Missouri Constitution, and we are happy to offer this site as a resource for Missouri’s medical marijuana facilities.

 

While the MMRP is responsible for general regulation of facilities, including overseeing compliance with regulations related to the statewide track and trace system, METRC is responsible for implementation of the technical and operational components of the tracking system.  They will provide medical marijuana facilities with training sessions, webinars, and instructions in order to facilitate a thorough understanding of the track and trace system.

 

We encourage our licensed and certified facilities to view METRC as a partner in their success, and we look forward to working with both METRC and our facilities to provide Missouri’s qualifying patients with safe and secure access to medical marijuana.

 

Lyndall Fraker

Director, Section for Medical Marijuana Regulation

Missouri Department of Health and Senior Services

 

FAQs

Q: How do I get training or a demo of Metrc?

A: Metrc will be publishing information and a schedule of events in the coming weeks. Please check back on the Metrc page periodically for updates. In the mean time you can look at the Metrc videos on our YouTube channel for more information.

 

Q: What POS systems will be available with Metrc?

A: Metrc will provide a list of validated 3rd party integrators, similar to what we have done for other states. You can look at other Metrc state customers for samples of what this list will look like. These lists are available on metrc.com under the customer tab.

Q: Will I have to use Metrc and a POS system?

A: A licensee can input sales data directly into Metrc through the user interface, but most licensees prefer to use 3rd party POS providers using the Metrc API (Application Programming Interface) or CSV (Comma-Separated Values) upload functions. Once we have worked out the details with the state, more information will be available. 

 

Q: Will there be an API integration with Metrc?

A: Yes, Metrc will be releasing our API once we have worked out the details with the state. More information will be available in the coming weeks. 

 

Q: How does the system work?

A: Metrc is a hosted, real-time system that uses serialized tags with bar-code, human-readable and Radio Frequency Identification (RFID) tags attached to every plant, and labels attached to wholesale packages to track marijuana inventory. Each tag is attached to a plant to facilitate tracking through different stages of growth, as well the drying and curing processes, to the sale of the product.

 

Q: Do I need to purchase any additional hardware such as computers, bar-code readers or RFID readers.

A: Metrc is a completely web-hosted system. That means that all access to Metrc is done via the internet and only requires an internet connection and a web browser. No additional hardware is required.  Also, there is no software to download, install, or maintain.

 

Q: Will other licensees be able to see my inventory information?

A: No. Licensees will only be able to access their own information through Metrc. They will not be able see any information about any other licensee.

 

Q: What if I have technical issues after the system has deployed?

A: Metrc has a dedicated team of support staff who will be available to resolve any technical support issues. The support desk can be contacted via phone or email, at 877-566-6506 and support@metrc.com

 

Q: Are RFID readers required?

A: Activities in Metrc can be accomplished without Bar-code scanners or RFID readers. Although the use of these tools may increase productivity and efficiencies, it will be up to each licensee to decide to use Bar-code or RFID readers, but their use is not required.

 

Important Links

Resources

 

Coming Soon

Coming Soon

 

Integration & API

For third party vendors, the steps to obtain access to the Metrc API in Missouri are:

1. Download, sign and return the Seed to Sale Certification Application and Missouri Medical Marijuana API User Agreement to MMFacilities@health.mo.gov and compete on-line payment.  

2. Request API developers documents and complete the information requested and email to api-info@metrc.com.

  • Company Name

  • Company Address

  • Company Website

  • Company Phone Number

  • Primary Contact Name

  • Primary Contact Email

  • Primary Contact Phone Number

  • Secondary Contact Name

  • Secondary Contact Email

  • Secondary Contact Phone Number

  • Name of Software

3. Attend a Metrc training class and complete the test. 

(Please note, if the training class and test have already been taken by a registered vendor, this step may be skipped).

4. Request API sandbox access. When you request access to the sandbox you must specify which areas of Metrc to which you will need access. The areas will include where you are looking to be certified:

  • Harvests

  • Items

  • Lab Tests

  • Packages

  • Patients

  • Plant Batches

  • Plants

  • Rooms/Locations 

  • Sales Receipts

  • Sales Deliveries

  • Strains

5. Complete Capability Assessment in the sandbox. A document of the functionality assessment criteria will be provided to you when you submit your request. Requests should be submitted after completion of the Metrc training, not prior.

After these steps are complete, Metrc LLC will issue a vendor API key.

 

If you have questions about this bulletin please contact Metrc support at api-info@metrc.com.

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