Ohio Program Information

Welcome to the Ohio Marijuana Enforcement Tracking Reporting & Compliance (METRC) webpage. Metrc LLC is working with the Ohio Medical Marijuana Control Program (MMCP) to implement this “seed-to-sale” inventory tracking system and is committed to having the system available in advance of the September 8, 2018, operational date.


Upon the issuance of medical marijuana provisional licenses, Metrc LLC will provide training to licensees on how to properly use the inventory tracking system to comply with the requirements of the statute and rules contained in Ohio Revised Code and Ohio Administrative Code Chapter 3796.




Q: How can I get Metrc training?

A: Once a provisional license is awarded by the Department of Commerce or Board of Pharmacy, training will be provided by Metrc to the provisional licensees as they work toward receiving a Certificate of Operation. Training will be required as part of establishing compliance with the inventory tracking system, which is required for a Certificate of Operation to be issued. A Metrc training class should only be scheduled when the Provisional Licensee is within 60-days of their final inspections. Please utilize the Schedule Training above, Metrc will provide weekly New Business training classes every Monday from 2:00 – 4:00 PM ET. Please check back when Advanced Training Classes will be provided.


Q: Does Metrc have a process manual?

A: Metrc has a complete set of documentation including manuals, state specific user guides, lab guides and more. These will be made available to licensees after they have been credentialed into the system.


Q: How do I apply for my license?

A: Metrc does not manage the licensing part of the application process. Metrc manages the “seed-to-sale” inventory tracking system for Ohio. For application information on licensures, visit http://medicalmarijuana.ohio.gov.


Q: How much will the system cost?

A: There are two costs associated with Metrc’s “seed-to-sale” inventory tracking system: (1) A monthly, $40 licensing fee for each licensee (i.e. cultivator, processor, testing laboratory, and dispensary), and (2) the costs associated with the procurement of plant and package tags from Metrc. The Department of Commerce will cover the monthly licensing fee for the first year. Licensees will be responsible for the monthly licensing fee beginning September 8, 2019.


Q: Can I use third party software with Metrc?

A: Yes, as long as that software is able to integrate with Metrc via API, and the third-party provider abides by the API use agreement.


Q: What is the timeline before I can use your software?


A: A timeline is being developed now. When it’s complete, it will be published on the Ohio page of Metrc.com and on the state’s Medical Marijuana Control Program website.


Q: How do I get into Metrc’s system?

A: Access to Metrc is only provided to official state licensed businesses.


Q: Do I need to purchase any additional hardware such as computers, bar-code readers or RFID readers.

A: Metrc is a completely web-hosted system. That means that all access to Metrc is done via the internet and only requires an internet connection and a web browser. No additional hardware is required, and there is no software to download, install, or maintain. Bar-code and RFID readers are optional. A decision to buy such additional equipment is up to the individual licensee.


Q: Is there technical support for Metrc?

A: Metrc LLC has a dedicated team of support staff who will be available to resolve any technical support issues. The support desk can be contacted via phone or email.




Integration & API

Integration & API

For third party vendors, the steps to obtain access to the Metrc API in Ohio are:

1. Request API developers documents and complete the information requested and email to api-info@metrc.com.

  • Company Name

  • Company Address

  • Company Website

  • Company Phone Number

  • Primary Contact Name

  • Primary Contact Email

  • Primary Contact Phone Number

  • Secondary Contact Name

  • Secondary Contact Email

  • Secondary Contact Phone Number

  • Name of Software

2. Attend a Metrc training class and complete the test.

3. Download, sign and return  Confidentiality and API Use Agreement to the Ohio Department of Commerce and the Ohio Board of Pharmacy. This must be signed by a person with signature authority within the company, such as an Officer.

4. Once Metrc receives approval for the API User Agreement, a test vendor API key for the sandbox will be generated.

5. Complete Capability Assessment in the sandbox. A document of the functionality assessment criteria will be provided to you when you submit your request. Requests should be submitted after completion of the Metrc training, not prior.

After these steps are complete and the evaluation is validated, Metrc LLC will issue a production vendor API key. When Metrc sends your production vendor API key, we will also ask for your company and contact information to add it to the Validated Integrator List.



The attached document provides requirement details regarding the interface of provisional dispensary licensees (PDLs) approved Point of Sale systems to the Metrc Seed to Sale tracking system and Ohio’s Prescription Monitoring Program (PMP) referred to as the Ohio Automated Rx Reporting System (OARRS).


This information is intended to assist PDLs and potential POS vendors in establishing an Ohio-compliant POS system.

Additional Documents 

·       Point of Sale FAQ's

·       Product Identification Bulletin

·       Ohio Integration Requirements


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