Integrators with an existing Metrc Connect account – Follow these steps to gain access:
Step 1: Email [email protected] requesting API access for USVI.
Step 2: The Metrc API Support team will confirm your validation and provide sandbox access to Metrc Connect, along with the final steps needed for production access.
Step 3: Once approved, which takes (1) business day on average, you will receive a confirmation email containing additional documentation for accessing the USVI deployment within Metrc Connect.
Step 4: Once you have access, generate your vendor key for USVI, and then pair it with the user key provided by your licensee customer.
Integrators who do not have a Metrc Connect account – If you are an existing integrator utilizing Metrc’s API v1, you will be required to transition to Metrc Connect. Please note the following onboarding steps API v1 integrators will need to take to gain access to U.S. Virgin Islands:
Step 1: Email [email protected] requesting API access for USVI. Additionally, please provide the first name, last name, title, and email address of the individual responsible for signing the Metrc Connect API Terms of Use and Order Form.
Step 2: The Metrc Connect API Terms of Use and Order Form will be sent to the signatory’s email for electronic signature via DocuSign. Please monitor your inbox, including the spam folder, for this email. Attached to this email, you will find copies of both documents for your review.
Step 3: The Metrc API Support team will confirm your validation and provide sandbox access to Metrc Connect, along with the final steps needed for production access.
Step 4: Once approved, you will receive a “Welcome” email containing additional documentation for accessing Metrc Connect and the USVI specific deployment details.
Step 5: Once you have access, generate your vendor key for USVI, and then pair it with the user key provided by your licensee customer.
API documentation – Access the full API documentation to assist with your integration.
We encourage you to take advantage of these resources to ensure a smooth transition. Please reach out to the Metrc API Support team at [email protected] with any questions. We look forward to supporting you through this process.